Welcome to nexbuyers, operated by Hexafile Technology Private Limited. In this privacy policy, the terms "we," "our," and "us" refer to nexbuyers, while "you" and "your" refer to you, our valued customer, who plays an essential role in our journey. We are committed to providing you with a top-tier shopping experience, offering a diverse collection of men's and women's fashion apparel.
These Terms and Conditions govern your use of our website. By browsing, accessing, or making a purchase on our platform, you agree to adhere to the terms outlined in this document. If you disagree with any part of these terms, we recommend that you refrain from using our services.
Our website is designed with your convenience in mind, ensuring a smooth and enjoyable shopping experience. Before making any transactions, we urge you to carefully review these terms and conditions. Continued use of our website signifies your acceptance of the policies outlined here, which may be updated periodically to comply with legal standards and industry best practices.
We value your trust and are committed to maintaining a transparent and secure environment for all our customers. Should you have any questions or concerns, feel free to reach out to us.
To shop on nexbuyers, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using our platform, you confirm that you meet these age and legal requirements and take full responsibility for any activities conducted under your account.
If we find that an account has been registered by someone under the age of 18, we reserve the right to suspend or permanently close that account. We advise parents and guardians to supervise their children's online activity to prevent any unauthorized use or transactions. If you believe that a minor has violated these terms, please notify us immediately at hexaflietechnologyprivatelimit@gmail.com for prompt action.
Registering an account with nexbuyers gives you access to a more personalized shopping experience, including order tracking and exclusive updates. When creating an account, you will need to provide accurate details, such as your email address and a secure password. You are responsible for maintaining the confidentiality of your login credentials and for all activities associated with your account.
We highly recommend that you do not share your account information with others. If you suspect any unauthorized activity or security breach, please notify us right away at hexaflietechnologyprivatelimit@gmail.com. While we implement strong data protection measures to safeguard your personal information, it is essential that users also take steps to secure their accounts and prevent any potential misuse.
At nexbuyers, we are committed to offering clear and accurate information about our clothing collections. Each product page features detailed descriptions, high-quality images, fabric information, and care instructions to ensure you can make an informed purchase. While we do our best to represent product colors and designs as accurately as possible, please be aware that slight differences may occur due to variations in screen settings or lighting during photography.
Product availability depends on stock levels and demand. If a product becomes out of stock after your order is placed, we will notify you via email as soon as possible. We reserve the right to modify product details, prices, and availability without prior notice. However, if any changes affect your order, such as an error in pricing or product description, we will reach out to you for clarification and resolution.
Placing an order on nexbuyers is quick and easy. After selecting the items you wish to purchase, proceed to the checkout page where you will be asked to provide your shipping information. Before finalizing the order, you will have the chance to review the order summary, including product details, prices, and the estimated delivery date.
Once your order is placed, you will receive a confirmation email summarizing your purchase. This email serves as an acknowledgment that we have received your order. However, please note that this does not guarantee the acceptance of your order. We reserve the right to cancel or reject any order due to reasons such as stock unavailability, payment issues, or suspected fraudulent activity. If this happens, we will notify you promptly and issue a refund if necessary.
We offer a variety of secure payment methods to ensure a smooth and convenient shopping experience. All payments must be made in full at the time of purchase, and your order will only be processed once payment has been successfully confirmed. To avoid any delays, please ensure that your billing information is accurate.
Please note that nexbuyers does not directly handle or store payment details. All transactions are processed through trusted third-party payment gateways. If a payment fails or is declined, your order will not be processed, and we suggest using an alternative payment method. Should you encounter any issues with your payment, feel free to contact us at hexaflietechnologyprivatelimit@gmail.com for assistance.
When using nexbuyers, we ask that all users conduct themselves in a respectful and responsible manner. You agree to use our website only for lawful purposes and refrain from actions that could harm, disrupt, or interfere with the normal operation of the platform. This includes, but is not limited to, unauthorized access to accounts, data mining, or attempting to compromise the website's security.
Additionally, you are responsible for any content you submit to our platform. This means that the details you provide, including your account information, reviews, and other content, must not infringe on the rights of others, such as intellectual property, privacy, or other legal rights. If we determine that your actions violate these terms, we reserve the right to suspend or terminate your account and take any necessary legal action.
All content on nexbuyers, including text, images, logos, graphics, and designs, is safeguarded under copyright and trademark laws. By using our website, you acknowledge that all of the content and intellectual property displayed belongs exclusively to Hexafile Technology Private Limited. You agree not to reproduce, use, or distribute any content from the site without our express permission.
Additionally, any trademarks, service marks, or logos present on the website are owned by their respective trademark holders. Users are prohibited from using these trademarks for commercial purposes without prior written consent. We are committed to protecting our intellectual property and will take appropriate legal action against any unauthorized usage.
At nexbuyers, we prioritize your privacy and work diligently to protect your personal information. We collect essential data, such as your name, contact information, and payment details, to offer a seamless and secure shopping experience. Your personal data is managed according to our Privacy Policy, which explains how we collect, store, and safeguard your information.
We take every necessary measure to ensure the security of your personal details and use them solely for legitimate business purposes, such as processing orders, providing customer support, and sending relevant communications. To better understand how your data is handled, please review our Privacy Policy for more details.
To maintain a secure and trustworthy shopping environment, nexbuyers enforces strict policies prohibiting certain activities. Users are not allowed to engage in fraudulent transactions, use the website for unlawful purposes, or attempt to gain unauthorized access to user accounts, sensitive information, or our systems. This includes providing false or misleading information to make purchases, disrupting the normal operation of the website, or exploiting any vulnerabilities in our security systems.
Any attempt to manipulate or bypass our platform’s systems will result in immediate account suspension and could lead to legal consequences. We reserve the right to investigate any suspicious activity and take the necessary actions to safeguard our platform and customers. If you notice any activity that breaches these terms, please contact us immediately at hexaflietechnologyprivatelimit@gmail.com.
Our website may integrate with third-party services, such as payment processors, shipping companies, and analytics providers, to enhance your shopping experience. While we collaborate with reputable third-party partners to ensure smooth and efficient transactions, nexbuyers is not responsible for the practices, policies, or actions of these third-party vendors.
We make every effort to ensure that your personal information is handled securely by third-party services. However, we encourage users to review the privacy policies and terms of service of any external services they interact with on our website. nexbuyers is not liable for any issues or damages that may arise due to the use of these third-party services.
At nexbuyers, we strive to offer the highest quality service, but we recognize that certain situations may be beyond our control. Therefore, we cannot be held responsible for any indirect, incidental, or consequential damages that may arise from the use or inability to use our website. This includes, but is not limited to, loss of profits, business interruptions, or data loss.
While we take every necessary precaution to ensure the accuracy and security of the information provided on our platform, nexbuyers cannot guarantee the continuous and uninterrupted operation of the website. By using our services, you agree that any issues related to the website will be addressed within the scope of damages directly caused by nexbuyers. Our liability in such cases will be limited to the value of the specific transaction in question.
By accessing and using nexbuyers, you agree to indemnify and hold harmless Hexafile Technology Private Limited, its affiliates, employees, agents, and partners from any claims, liabilities, damages, losses, or expenses that may arise due to your violation of these Terms and Conditions. This includes any actions or omissions that may cause harm to the website or other users, such as fraudulent activities, improper use of content, or engaging in illegal transactions.
If any legal proceedings arise from your use of the website, you are solely responsible for covering any costs or legal fees that may result. nexbuyers reserves the right to protect its interests and will fully cooperate with legal authorities in addressing any issues that may arise.
We understand that certain situations are beyond our control and may affect our ability to fulfill our obligations. In cases of force majeure, such as natural disasters, strikes, pandemics, or other unforeseen events, we will not be held liable for any delays or failures in delivering products, processing orders, or providing customer service.
In such events, we will make every effort to inform you of the situation and minimize the impact. However, due to the nature of these external factors, we cannot be held responsible for any disruption in service. We appreciate your understanding and will resume normal operations as soon as conditions allow.
These Terms and Conditions are governed by the laws of India. Any disputes that arise from your use of nexbuyers or these terms will be resolved in accordance with Indian legal standards. By agreeing to these terms, you consent to the exclusive jurisdiction of the courts located in India for any legal matters related to this agreement.
In the event of a dispute, we encourage our users to first try to resolve the issue directly by contacting our customer service team. If the matter remains unresolved through this informal communication, it may be escalated to arbitration or mediation as per the procedures outlined in Indian law. We are committed to handling disputes in a fair and efficient manner, always keeping our customers’ best interests at heart.
At nexbuyers, we reserve the right to modify or update these Terms and Conditions as necessary, in response to changes in our services, business practices, or legal requirements. If there are any updates, we will notify our users through a prominent banner or notification on the website to ensure you are aware of the amendments.
It is important that you regularly review these terms to stay informed about any adjustments that may affect your rights and responsibilities. Any updates or changes will take effect immediately upon being posted on the website unless otherwise stated. Your continued use of our site after these updates signifies your acceptance of the revised terms. If you disagree with any changes, we recommend discontinuing your use of the platform.
If you have any questions, concerns, or need assistance regarding your experience with nexbuyers, our customer support team is here to help. Feel free to reach out via email at hexaflietechnologyprivatelimit@gmail.com for inquiries related to products, orders, or general information. Our dedicated support team is available during business hours and strives to respond promptly to all queries.
For assistance with returns, exchanges, or account-specific issues, do not hesitate to get in touch with us. We are committed to ensuring your satisfaction and providing you with the best possible service. Additionally, you can visit our Help Center or refer to our FAQ section on the website for quick answers to common questions.