At nexbuyers, we know how exciting it is to receive your new wardrobe essentials. Our aim is to ensure a seamless shopping experience from start to finish. When you place an order with us, we prioritize processing and shipping your items promptly, ensuring they reach you safely and on time. By shopping with us, you agree to our Shipping & Delivery Policy, designed to keep you informed and provide transparency throughout your shopping journey.
Currently, we provide reliable delivery services across all locations within India. While international shipping isn't available yet, we're actively working on expanding our reach to serve fashion enthusiasts worldwide. Stay tuned for updates as we strive to make our collections accessible globally.
Once your order is placed, our team works diligently to process it within 1-2 business days (excluding weekends and public holidays). You'll receive an order confirmation email with an estimated delivery time. We aim to deliver your items within 3-8 business days, depending on your location, so you can start enjoying your new pieces promptly.
We understand that sometimes, deliveries may face challenges such as incorrect addresses or recipient unavailability. In such cases, our delivery partner will make up to two additional attempts. If all attempts fail, the order will be returned to us. You may request re-delivery, though additional shipping charges may apply.
While we take utmost care in packaging your order, incidents like transit damage can occur. If you receive a damaged item, please contact our customer support within 48 hours with clear photos of the damage. For lost shipments, we'll collaborate with our courier partners to investigate. Based on the outcome, we'll either send a replacement or issue a refund promptly.
Certain products, especially large or fragile items, may require special shipping arrangements. Detailed delivery instructions will be provided on the product page to ensure clarity before you make a purchase.
For any questions or assistance regarding shipping or delivery, our friendly customer support team is here to help. Reach out to us at hexaflietechnologyprivatelimit@gmail.com. We're committed to ensuring your shopping experience with us is smooth and enjoyable.
Thank you for choosing nexbuyers for your fashion needs! We're dedicated to providing exceptional service, from browsing our collections to receiving your order at your doorstep. Enjoy your shopping experience, and we look forward to serving you again soon!