At nexbuyers, we understand that sometimes a purchase may not meet your expectations. Whether it’s the fit, color, or style, we want you to shop with confidence, knowing that we have a straightforward and transparent Returns & Refunds Policy in place to make the process hassle-free.

Easy Returns – How It Works
 

If you need to return an item, we’ve made it simple for you. You can initiate a return within 48 hours of receiving your order to ensure it’s the perfect fit for you. To be eligible for a return, please follow these guidelines:
 

• The item must be unused, undamaged, and in its original packaging.
• All tags, packaging, and invoices should be intact.
• We recommend keeping the original packaging until you’re fully satisfied with your purchase.

How to Request a Return
 

Starting your return is quick and easy! You can choose either of these options:
 

Email Us – Send an email to hexaflietechnologyprivatelimit@gmail.com within 48 hours of receiving your order, and our team will guide you through the return process.

Online Request – Log into your account on our website and select the return option to submit your request seamlessly.
 

Once we receive your return request, our team will ensure a smooth and efficient process, assisting you at every step.

Refund Process – Fast & Transparent
 

At nexbuyers, we believe in a clear and efficient refund process. Once we receive your returned item and confirm that it meets our return criteria, we will initiate the refund within 5 to 7 business days. The refund will be processed to the original payment method used at checkout.

Quality Assurance – Ensuring High Standards
 

To maintain the quality and integrity of our products, refunds are only applicable for items that are in their original, unused condition. Products that show signs of wear, damage, or misuse will not be eligible for a refund. Every return undergoes a careful inspection to ensure it meets our quality standards.

Items That Cannot Be Returned
 

For hygiene and quality reasons, certain items are non-returnable:
 

• Innerwear & Lingerie – Due to hygiene concerns, these items cannot be returned.
• Swimwear & Activewear – Any product that directly contacts the skin is non-returnable.
• Customized & Personalized Items – Made-to-order or personalized products are not eligible for return or refund.
• Clearance & Sale Items – Items purchased on sale or during clearance events are final sale and cannot be returned.

Need Assistance? We’re Here to Help!
 

If you have any questions about our returns and refunds process, our customer support team is always available to assist you.
 

Reach out to us at: hexaflietechnologyprivatelimit@gmail.com and we’ll resolve your concerns promptly.

Thank You for Choosing nexbuyers!
 

Your satisfaction is our top priority, and we appreciate you choosing nexbuyers for your fashion needs. We’re committed to providing a seamless shopping experience and look forward to serving you again!